I recently visited Mazatlan and wanted to book
some tours. I was a little concerned about booking online, however,
all my questions were answered via e-mail quickly and efficiently
by the professional staff. When one of the tours was cancelled,
I was issued a refund immediately, without problems or hassle. I
recommend booking thru Mazatlan Travel as their service is excellent,
and will save you time when you arrive at your destination, as your
plans can be made in advance.
Sincerely,
Bonnie
Gazzano
US
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As school teachers, my wife and I like to research things pretty
thoroughly before making big decisions. We took a little bit of
a chance in electing to use Moises Romero's agency in Mazatlan MZT
Online Services, but we were delighted with every aspect of his
service--not only did he deliver what we expected, he went "above
and beyond" our expectations. We recommend him without reservation
and with enthusiasm to American and other travelers who want to
be sure they're getting the right information, the right price,
and the best service.
By
the way, we used a vehicle called PayPal to advance payment to him,
and it worked very smoothly. Moises is not only honest; he is scrupulous
in assuring that everything is as you want it. A rare find in today's
fast-paced, impersonal world. Moises gave us that "personal
touch" that made all the difference in our visit to Mazatlan.
We won't hesitate to do business with him again. (If you'd like
any further information, feel free to email us at mailto:danhalcomb@sbcglobal.net)
Dan
and Mary Halcomb
Reno,
Nevada
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Sorry
I did not get back to you sooner. I was not accessing my e-mails
from vacation, and due to the snow storm in the northeast, I was
stuck in Houston, Texas for 2 days. I arrived home last night to
30 inches of snow, and shoveled for 4 hours straight, just to get
my car out of the driveway and give people a path to walk in front
of my house. I came to work today and already deleted over 300 e-mails,
but did not review everything yet. Hopefully by tomorrow morning
I will be somewhat caught up.
Mazatlan
was very nice and we had a great time and will probably come back
another time. The Sea Garden/Vidafel is a resort that we thought
was beautiful, clean, run professionally and had great service.
We loved the magnificent pool, lots of beach front and spaciousness
of the rsort. They did not have enough umbrellas on the beach or
the pool for us very fair skinned people who burn easily, and I
wrote that in the comments/feedback card. We did not mind (in fact,
preferred) not being in the hotel zone which we thought was too
busy and commercialized. Some people like that, but to us who both
work long days, the quiet and peacful environment where we were
was better. We took the buses a few times to the golden zone to
see it and buy souvenirs (15 minute ride) and went to quaint Old
Mazatlan (Plaza Machado) at night - even visited Gigante for some
food shopping. We did not really eat much outside the hotel (which
had a couple of restaurants) or our timeshare unit (which had
it's own kitchen). We were trying to keep our expenses down and
spend on things that were important to us.
We
went on a sail boat (9:30-2:30) called BULA ( from the new Marina)
which we enjoyed so much that we did it twice - Tuesday and Thursday.
It is also very peacful - not a roudy crowd. My wife enjoys going
on the sailboat and veg'ing (a US expression) or spacing out, her
legs over the side with a walkman and headphones staring out on
the water. It calms her from the normal business life. Isn't that
what vacations are suppossed to be, calming & relaxing??? The
boat can take 20 people, but we had 8 the first day and 12 the second
day. The boat was great and had a very nice father and son crew
(they are not the owners).
The
cell phone was very useful and I appreciate your delivering it to
the hotel and picking it up after my departure. The reason we had
time left on it was that we were using the phone cards you bought
for us as well as buying many more to use and avoided using the
minutes on the cell phone (at a higher rate). We were worried that
we would go over the minutes having to buy $100 pesos in cell minutes
at a shot and also had to get someone who speaks Spanish to call
for us and tell us how many minutes were left. We did that 3 times.
The
people in Mazatlan were all very nice - even teenagers who we asked
directions from. The biggest headache that we got in Mazatlan were
the numerous Timeshare pushers, from the time you get off the plane
throughout the time you are there, who don't leave you alone, and
the many beach vendors. Both of these things you just have to shrug
off and deal with. The Sea Garden timeshare presentation on their
beautiful Mayan Resorts (promised to be 90 minutes) takes over 3
hours (I spoke to others who experienced the same). They are also
really pushy, rude and just not nice. If you don't stay through
the whole presentation, they do not sign off on the gifts committed
to you to come listen to them. If you are not buying, it gets upsetting
and nasty/rude.
Once
again, as I said in the past, I appreciate all the info that you
supplied me with, as well as working out the cell phone and initial
phone cards for me. We always try to have a cell phone with us on
vacation so that we are reachable by the children and our respective
offices. You arranging it made it easier - as oppossed to spending
a few hours once we are there to find one and work out acquiring
it.
Best
Regards,
Arnie Norman
New Jersey
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Hello,
I
just wanted to let you know that I have now used your Red2000 service
3
different times in the last year while vacationing in Mazatlan.
Each time I
have arrived in Mazatlan, I have been up and running in a matter
of minutes.
Your online bill paying system as well as the connection to your
service is
very simple to use and seems to be very safe. I plan on using your
service
many more times in the future.
Thank
You,
Lowell
Gordon
Lowell
Gordon
The Creative Office
721 Legion Way S.E.
Olympia, WA 98501 |